Contact Us

You have 180 days after receiving your item to return or exchange it. It must be unworn, unwashed, with tags attached, and you'll need your receipt or order number. Sale items and gift cards can't be returned. Email office@RMConnection.com to start a return. Approved refunds go back to your original payment within 10 business days.

Send the item back to us with your order number and a note about what you'd like instead. You pay shipping to return it, and we ship your exchange back to you free.

Shipping is a flat $12.00 handling fee for up to six items. We ship worldwide: international orders add 35% of the merchandise total plus the $12.00 fee, and take about 10 days. Customs or duty fees may apply in your country.

Yes. Call us at 1-800-679-3600 or email orders@RMConnection.com and we'll help you choose the right fit in Levi's, Dockers, Dickies or Minnetonka. We also carry Big & Tall and hard-to-find discontinued sizes.

Visit us at 141 E Elkhorn Ave, Estes Park, CO 80517. We're open Monday–Thursday and Sunday 10am–8pm, and Friday–Saturday 10am–9pm. Hours may vary around holidays or weather, so call ahead if you're making a special trip.

Call toll-free at 1-800-679-3600 (international +1-970-586-3361) or email orders@RMConnection.com. Please include your order number.